FAQs
FAQs
International Shipping:
Unfortunately we do not ship outside the United States at this time. If at some point this changes we will post a nice big banner about it on the main page!
Return Policy:
If you aren't happy with the tee you received, neither are we.
First, to exchange or return your tee, please contact sales@bearrunclothing.com. This will allow us to better facilitate the return or exchange and provide you with excellent service and a painless return process.
Next, please return your tee (in the same condition in which it was received, of course) to Trau & Loevner within 14 days of receipt for a full refund. Exchanges and returns will be accepted 30 days following receipt of your tee(s). If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Also, to ensure you purchase the correct size please review our sizing chart for the best fit.
Payment:
At this time we accept all major credit cards only.
Care:
Machine wash cold, tumble dry low, and who irons? Dry on a lower heat to reduce shrinkage and maintain colors longer. Please note, our products may shrink a bit after washing. Some of our shirts are all pre shrunk cotton, they will shrink a little bit but not drastically as regular cotton shirts. Our Poly-Cotton Blend tees vary by tee. Each shirt is labeled with individual additional care instructions.